Effective date: 10 April 2023 V.5
myGrain Solutions respects your Privacy. myGrain Solutions and its affilliates (“myGrain”, “i-paddock” or the “Company”) offer goods and services to users and owners including the range of i-paddock machinery, i-paddock apps, and/or other web based services including the website www.ipaddock.com.au (collectively referred to as “the Services”).
In the course of using the Services some data may be stored in Cloud based services including for the purpose of syncing your data to other devices. Data may also be stored in order to allow myGrain to monitor the performance of the Services, provide new Services, and make changes to the functionality if required to improve the accuracy or other performance aspects for users.
myGrain also utilises a number of third party service providers in the course of its business such as Twitter, Facebook, Apple, Google and other Cloud based services whereby information may be exchanged for the purpose of providing services, performing transactions and engagement with you.
When you first use the Services you may provide some personal information which myGrain may collect and store. This information forms part of our relationship with you in order to provide better services and undertake analysis. Information collected may contain:
- Email address
- Post code
- Data associated with the Services
For purchases occurring through the Apple iTunes store, myGrain do not have access to or collect any personal financial information connected to the transaction, such as credit card details.
How Information is Collected
Personal information may be collected from different sources, including but not limited to: your direct communications with us, via the Services, through interactions with our website and/or social media sources, or through competitions run by the company.
How Information may be Used
-To respond to your queries or provide information about our products. This may relate to training, education or product enhancements.
-For analysis or statistical calculations, to assist in improving the provision, suitability and performance of the Services, and defining and/or developing the market.
-To create aggregated and/or anonymous data (where such data does not enable the identification of a specific user).
-myGrain may use anonymous, statistical or aggregated information, in a form that does not enable the identification of a specific user, to properly operate the Services, to improve the quality of the Services, to enhance your experience, to create new services and features, including customized services, to change or cancel existing content or service, and for further internal, commercial and statistical purposes.
-As third party Cloud data storage services are used, some personal information and data may be required to be disclosed to the service provider or host by nature of that service.
-In circumstances where you receive information from us that you no longer wish to receive you have the right to advise us not to send further information.
– myGrain does not sell, rent or lease your personal information to third parties.
Website and Promotions
If you engage with our Services, promotions and/or social media we may from time to time collect personal information relevant to that interaction. This information may be used to analyse the promotion or identify how people use the Services. Such information may include device type (iOS, Android etc), browser type, landing page clicks and information relevant to the effectiveness of our engagement with you.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
myGrain considers information security to be of top priority. myGrain implements systems, applications and procedures to secure your personal information, to minimize the risks of
theft, damage, loss of information, or unauthorized access or use of information. However, these measures are unable to provide absolute assurance. Therefore, although myGrain takes great efforts to protect your personal information, myGrain cannot guarantee and you cannot reasonably expect that myGrain’s databases will be immune from any wrongdoings, malfunctions, unlawful interceptions or access, or other kinds of abuse and misuse.
If you have any concerns relating to information held or gathered by myGrain please contact our Privacy Officer (firstname.lastname@example.org).